Contact Us

Address
710 Wellington Ave. Suite 21 Grand 

Junction, CO 81501

HOURS

6:30A.M. - 5P.M. Monday - Friday

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Patient Rights and Responsibilities

You have a right:

  • To be treated with respect, consideration, and dignity.
  • To be free from all forms of abuse, harassment, discrimination or reprisal.
  • To receive appropriate privacy, confidentiality, and security concerning your medical care.
  • To confidential treatment of disclosures and records, and to be given the opportunity to approve or refuse their release, except when release is required by law.
  • To be provided, to the degree known, complete information concerning diagnosis, evaluation, treatment and prognosis before the procedure is performed. When it is medically inadvisable to give such information to you, the information is provided to the person designated by you or to a legally authorized person.
  • To be given the opportunity to participate in decisions involving your health care, except when such participation is contraindicated for medical reasons.
  • To know the services available at the facility.
  • To access, to request amendment to, to request restrictions to, and to receive an accounting of disclosures regarding your health information.
  • To require restrictions on disclosure of PHI to a health plan where the patient paid out of pocket, in full, prior to services and completed the Request for PHI Restrictions form.
  • To know if any research will be done during treatment and to refuse participation.
  • To know the identity and credentials of your providing health care professionals.
  • To know your rights and your responsibilities related to your care prior to the procedure.
  • To change your physician or dentist if other qualified providers are available.
  • To receive effective communication and to expect that every effort is made, regardless of any language barrier or physical handicap, to obtain effective communication.
  • To be informed of the Center’s policies on advanced directives prior to the procedure.
  • To be informed of any persons other than routine personnel who will be observing or participating treatment.
  • To receive care in a safe setting.
  • To refuse treatment or to withdraw consent and to be informed of the potential consequences of such refusal.
  • To be given provisions for after-hours and emergency care following discharge from the Center.
  • To know the methods for expressing privacy concerns, grievances and suggestions to the Center, including external appeals as required by state and federal regulations.
  • To receive written notice, in advance of the procedure, should your physician have a five percent or greater financial interest or ownership interest in the Center. A complete list of owners is located at www.gvsc1.com/owners.htm.
  • To know, in advance of the procedure, of any ownership interest your physician may have in the Center.
  • To be informed, prior to initiation of care, the Center’s general billing policies and upon request to receive, in advance of the procedure date, an estimate of your charges.
  • To request and receive an explanation of the final bill regardless of the source of payment.

You have a responsibility:

  • To provide complete and accurate information to the best of your ability about your health, any medications, including over-the-counter products and dietary supplements and any allergies or sensitivities.
  • To answer all medical and financial questions truthfully and to the best of your knowledge.
  • To follow the treatment plan prescribed by your physician.
  • To be respectful of all the health care providers and staff, as well as other patients.
  • To inform your provider and the Center about any CPR Directive, Living Will, Medical Power of Attorney, or other directive that could affect your care.
  • To notify your physician or our nurse if you have not followed the preoperative instructions.
  • To provide a responsible adult to transport you home after surgery if you have received sedation and/or anesthesia, and to remain with you for 24 hours if required by your physician.
  • To contact your physician regarding any postoperative question, problem, or complication.
  • To accept personal responsibility for any charges not covered by insurance in a timely manner.